| SurveyGuru is fronted by Brendan Cullen. Businesses can have problems with customer satisfaction and market research. Brendan solves those problems. Here are some customer testimonials : www.surveyguru.com/testimonials
The sort of problems are :
Customer satisfaction : Companies can be flying blind when it comes to knowing what their customers really think of them. There’s an opportunity there to improve customer satisfaction and thereby gain more repeat sales and referral business.
Market Research : Companies have an idea for a product or service. They need to know what their target market thinks of the idea before they go through the cost of design, development, marketing, distribution, etc.
These problems are solved through the use of online surveys and, on occassion, focus groups. The process includes :
Helping clients clearly define and articulate their research goal(s)
Design of survey or focus group - ensuring response rate is maximised
Analysis of data
Interpretation of results
Providing succinct and prioritised recommendations
www.surveyguru.com
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